Service Desk Analyst
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Service Desk Analyst 6 Month Contract, £100 per day 1st Line Support The CompanyMy client is a market leading financial services provider based close to Nantwich. They specialise in providing insurance products via digital operational channels. The RoleThe role is a 6-month contract to support a growing Service Desk function, delivering first class infrastructure and application support. Your main responsibilities will be: - Provide timely and accurate 1st line support for staff based in European headquarters- Log tickets and act as 1st point of contact for all issues- Ownership of incidents, root cause identification, fixes and documentation- Escalate tickets as necessary- Shift pattern work required Essential Skills- Active Directory- Office365 / Skype for Business- Windows 7/10- SCCM, Ticketing, Issue Resolution How to ApplyIf you feel you have the relevant experience and wish to apply for this role, then please click "apply" or alternatively you can email me at [email protected]