Service Desk Analyst

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Service Desk Analyst 6 Month Contract, £100 per day 1st Line Support  The CompanyMy client is a market leading financial services provider based close to Nantwich. They specialise in providing insurance products via digital operational channels.  The RoleThe role is a 6-month contract to support a growing Service Desk function, delivering first class infrastructure and application support. Your main responsibilities will be: -       Provide timely and accurate 1^st line support for staff based in European headquarters-       Log tickets and act as 1^st point of contact for all issues-       Ownership of incidents, root cause identification, fixes and documentation-       Escalate tickets as necessary-       Shift pattern work required Essential Skills-       Active Directory-       Office365 / Skype for Business-       Windows 7/10-       SCCM, Ticketing, Issue Resolution  How to ApplyIf you feel you have the relevant experience and wish to apply for this role, then please click "apply" or alternatively you can email me at [email protected]