1st Line Support Analyst
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1st Line Support Analyst
Location: Hertfordshire
Duration: 6 months initial
Day Rate: £100 - £125
1st Line Support Analyst - We are actively seeking a number of 1st Line Support Analysts to join a ground breaking, leading Technology Company based in Hertfordshire for an initial 6 months. The 1st Line Support Analysts will join the Service Desk team to help support their internal and external customers.
The 1st Line Support Analysts will be responsible for logging tickets, taking care of multiple enquiries and escalating them where need be. The 1st Line Support Analysts will need to have strong customer service experience and solid attention to detail. This is an excellent opportunity for the 1st Line Support Analysts to join a multi-award winning, forward thinking Technology Company and grow within a well-established team.
Key Skills for the 1st Line Support Analysts:
* Excellent Customer Service experience.
* Previously worked in a 1st Line Support / Service Desk position.
* Passion and interest for technology.
* Enthusiastic and motivated.
* Excellent communication skills are vital.
1st Line Support Analyst
Location: Hertfordshire
Duration: 6 months initial
Day Rate: £100 - £125
Apply now for immediate consideration on this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy. If you'd like to find out more, please contact Alexandra Martuccio at Understanding Recruitment.