SAP HR Support Analyst - Contract


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

1st February 2019

Location

City Of London

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Contract

Start Date

Feb/March

This job has now expired please search on the home page to find live IT Jobs.

SAP HR Support Analyst - Central London - £400 per day - 12 month contract.

My end user client requires a support analyst to join their team to help support a number of issues in SAP HR.

Key skills

* Carries out agreed SAP operational procedures. Identifies operational problems and contributes to their resolution.

* Investigates problems in systems and services. Assists with the implementation of agreed remedies and preventative measures.

* Plans, documents and implements configuration changes based on requests for change or issues that require fixing. Applies change control procedures to ensure the SAP system remains stable.

* Receives and handles requests for support following agreed procedures. Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate. Maintains records and advises relevant parties.

* Work with the team, tester and third parties to ensure development change follows change control procedures.

* Assesses and analyses release components. Provides input to scheduling. Ensures release processes and procedures are maintained.

* Monitor and investigate various interfaces to the SAP systems.

* Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures (can be seasonal/cyclical as well as day to day). Uses application management software and tools to investigate issues, collect performance statistics and create reports.

* Carries out Winshuttle uploads as required.

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: