Service Designer
Recruiter
Listed on
Location
Salary/Rate
Type
This job has now expired please search on the home page to find live IT Jobs.
Service Designer, Service Design Lead, Senior Service Design, Lead Service Designer, Senior Service Designer, Service Design Consultant, Service Design, Design Workshops, Prototyping, Prototypes, Content Design, Content Designer, KPI, Key Performance Indicators, GOV.UK, Agile, Government Service, Beta, Public Sector, Government
Service Designer, Public Sector (Outside IR35), Leeds / London, 4+ Months
Our public sector client is looking for a Service Designer to join their multidisciplinary team to produce designs and write content for the Adult Social Care Workforce Data Set service.
Working with:
* Delivery Manager
* Product Owner
* Business Analyst
* User Researcher
* Interaction Designer
* Technical Lead
* Developers
* Testers
* Subject Matter Experts
Duties:
* Facilitate Design workshops with the Service Team and Subject Matter Experts to gather requirements and understand user needs
* Prototype designs based on user needs
Iterate designs based on user feedback
* Write content for designs based on user needs
* Work with developers to turn designs into production ready code
Working arrangements:
The team works 2 days per week in Leeds (Monday and Tuesday)
Then the following 2 days per week (Monday and Tuesday) in London.
The team works remotely Wed-Fri each week.
Key Skills / Experience
* Able to communicate effectively across organisational, technical and political boundaries, understanding the context.
* Is able to make informed decisions based on user needs, available technology and value for money.
* Visualises, articulates, solves complex problems and concepts, and makes disciplined decisions based on available information and research evidence.
* Is able to demonstrate the ability to apply logical thinking, gathering and analysing information and evidencing key performance indicators.
* Capable of making and guiding effective decisions, explaining clearly how the decision has been reached.
* Has the ability to understand technical complexity and risks
* Lead on collaborative design activities, influence others including subject matter experts and build consensus.
* Able to apply technical knowledge and experience to create or design workable prototypes.
* Able to apply technical knowledge and experience to write clear and user centred content.
* Able to communicate designs to Developers and has an awareness of what is technically possible when designing.
* Awareness of security and accessibility standards.
* Deep knowledge and understanding of GOV.UK style guide and patterns.
* Able to translate user stories and propose design approaches or services to meet user needs and engages in meaningful interactions and relationships with users.
* Puts users first and can manage competing priorities.
* Experience of working as part of a multidisciplinary design team
* Ability to look at service design from an end to end perspective
* Experience of attending and presenting at GDS assessments
* Experience of working on Government Services in the Beta phase
* Experience of Agile working
