Application support - 2nd line
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Application support / Unix / Linux / AIX / SQL Coding / High production support / 2nd line support / Permanent - Birmingham - £40-45K
Spring Technology is currently looking for an Application support to join a business in Birmingham on a permanent Basis.
Salary: £40-45k
Location: Birmingham
Key Skills:
Application support
High production environment support
SQL server coding
Unix scripting (Linux, Aix)
Responsibilities:
*Be jointly responsible for the production running of application suites running in hosted environments
*Identify, own and resolve system issues within SLAs, ensuring application availability and performance is in accordance with SLAs
*Participate in infrastructure and customer projects where required, including the deployment and configuration of applications in production and middleware product upgrades
*Provide 2nd line support to Customer Service Analysts, and liaise with other business and technical functions
*Use sound judgment to escalate serious issues and those that may jeopardize SLAs
*Provide consultancy and advice to other business functions
*Assure identified risks are addressed and compliance / audit requirements are dealt with
Skills:
*Strong communication skills; both written and verbal
*A sense of ownership of production issues with the drive necessary to resolve them, through immediate service restoration and long term process improvement
*Good knowledge of Unix, AIX or Linux required
*Experience in Unix scripting required
*Must have experience with SQL coding against Oracle
*Must be experienced at trouble shooting Online and Batch application issues
*Experience supporting Production Applications with high availability, compliance and performance requirements in a high pressure production environment, providing incident triage and resolution against tight deadlines
If interested please send your most recent CV to apply.
Application support / Unix / Linux / AIX / SQL Coding / High production support / 2nd line support / Permanent - Birmingham - £40-45K
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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