Application support - 2nd line


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

28th January 2019

Location

Birmingham

Salary/Rate

£40000 - £460000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Application support / Unix / Linux / AIX / SQL Coding / High production support / 2nd line support / Permanent - Birmingham - £40-45K

Spring Technology is currently looking for an Application support to join a business in Birmingham on a permanent Basis.

Salary: £40-45k

Location: Birmingham

Key Skills:

Application support

High production environment support

SQL server coding

Unix scripting (Linux, Aix)

Responsibilities:

*Be jointly responsible for the production running of application suites running in hosted environments

*Identify, own and resolve system issues within SLAs, ensuring application availability and performance is in accordance with SLAs

*Participate in infrastructure and customer projects where required, including the deployment and configuration of applications in production and middleware product upgrades

*Provide 2nd line support to Customer Service Analysts, and liaise with other business and technical functions

*Use sound judgment to escalate serious issues and those that may jeopardize SLAs

*Provide consultancy and advice to other business functions

*Assure identified risks are addressed and compliance / audit requirements are dealt with

Skills:

*Strong communication skills; both written and verbal

*A sense of ownership of production issues with the drive necessary to resolve them, through immediate service restoration and long term process improvement

*Good knowledge of Unix, AIX or Linux required

*Experience in Unix scripting required

*Must have experience with SQL coding against Oracle

*Must be experienced at trouble shooting Online and Batch application issues

*Experience supporting Production Applications with high availability, compliance and performance requirements in a high pressure production environment, providing incident triage and resolution against tight deadlines

If interested please send your most recent CV to apply.

Application support / Unix / Linux / AIX / SQL Coding / High production support / 2nd line support / Permanent - Birmingham - £40-45K

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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