Technical Support Engineer (Permanent)


Premium Job From IT Connections Ltd

Recruiter

IT Connections Ltd

Listed on

26th January 2019

Location

Hertford

Salary/Rate

£23000 - £28000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Technical Support Engineer required to join well established and expanding software house offering innovative software solutions to clients across the UK, US and Canada. This role would suit a candidate who has experience supporting a networked software product and sitting on top of a Microsoft / Windows infrastructure.

My client is looking for a software analyst who can offer some or all of the following qualities

           Experience providing technical helpdesk support to external clients

           Knowledge of Windows server, Active Directory

           SQL Server / Database Management

           Network knowledge such as Firewalls, DHCP, DNS and TCP/IP

This Technical Support Engineer position offers full product training. You must have excellent technical communication skills. You will be supporting technical experts calling in with issues regarding a product that is used by 2 million people and 18 million hours of time. Candidates with a background working as Desktop Support, Systems Engineering, Systems Administration or Network Infrastructure Engineer would be a good fit.

Responsibilities:

- Working with clients to resolve technical queries and issues.

- Ensuring smooth running and delivery of service to clients.

- Provide training for users of the software

- Liaising with software development and product teams.

This is a fantastic opportunity for a Technical Support Engineer with experience supporting Windows infrastructure to further their career with a growing team in an established company. Located in Hertford, the Technical Software Engineer position will also enjoy excellent benefits and opportunities for career progression.

Benefits

           Competitive salary

           25 days holiday allowance

           Company pension

           Life insurance SG14 1HH

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: