Solution Design Manager

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The Solution Design team is responsible for co-coordinating the technical design for each Infrastructure request for all business areas. The candidate will be required to provide technical guidance to both clients and project teams to ensure alignment with the existing data centre standards, strategies and compliance with the Technology Roadmap.

As well as consulting with the individual infrastructure groups within the company to ensure operational supportability and acceptance for all new projects.

Solution Designers look forward to align projects with the key strategic deliverables.

Solution Designers drive architectures that utilize managed service platform, and when appropriate design bespoken solutions that meet all the current and anticipated future IT requirements of the organization.

The key objectives of this role are as follows:

Working within a global infrastructure team, you will be involved in the review of infrastructure designs for multiple business groups and projects.

You will be expected to familiarize yourself with the current systems and Data Centre strategies.

A key part of this role is being able to understand the project’s requirement from the provided architecture documentation, gather the operational requirements and detail how the solution will be deployed within the data centre, highlighting any impact to operations and standards. Each design should demonstrate how the proposed infrastructure is fit for purpose based upon these requirements.

Responsibilities:

Review and assist clients as necessary for each submission including the following activities:

Provide technical application and infrastructure guidance for projects, ensuring alignment and with the existing data centre standards

Working with the development and projects teams to gather an application development project’s operational and infrastructure requirement

The review of logical application architectures, map these to known logical and physical infrastructure standards to create an End-to-End design that meets business and operational requirements

Evaluation of different options and opportunities to leverage shared environments and virtualization by using in-house managed services

Ensure compliance with the Technology Roadmap for each project

Support team members as necessary in designing appropriate infrastructure solutions

Liaise with business lines and individual technical groups of all corporate levels to own and resolve issues related to a project’s technical design

Ensure that all required requests appropriately document the proposed solutions

Ensure technical design documentation remains up-to-date

Ensure that all projects are efficiently governed utilizing the appropriate standards, plans, methods and processes.

Driving continuous improvement using client feedback

Essential Professional and Technical Skills:

Excellent communication skills required (written & verbal)

Experience in managing technical and business relationships

Strong analysis, problem solving and decision making

Self-discipline and works well within a team or individually

Willing to accept/take responsibility and problem ownership

Broad knowledge of the operational and technical architectures within the company and of suppliers where appropriate

Ability to provide direction and vision both within and outside area of responsibility

Strong influencing, negotiation and team building skills and the ability to influence outside scope of responsibility

Network technologies for implementation of connectivity with third parties

Certified knowledge/experience in administrating UNIX-like operating systems

Preferable Technical Skills:

Awareness and previous Design experience of following is required and in-depth knowledge or experience within them would be advantageous:

UNIX/LINUX Platform, including Apache/J2EE applications

Wintel Platform, including IIS/.NET applications

Virtualization (such as VMware, Solaris Containers)

Database Architectures (such as SQL Server or Oracle)

SAN Technologies (including Disaster Recovery solutions)

Clustering (Such as MSCS, VCS)

Network Infrastructure design and policies

Middleware Technologies

Reporting knowledge (such as SAP Business Objects)

Education / Qualifications:

ITIL Foundation Certificate

PRINCE2 Foundation Certificate

TOGAF Foundation (or comparable)