Field Engineer - up to £35K - London
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Field Engineer - £35K with bonus - London
Looking for an enthusiastic support technician in London to join a great team!
The position requires good all-round computing skills (gained within a formal academic environment and/or through some full-time work experience). The role comes with a huge opportunity for an individual who is looking to move up the career ladder and wants to learn and have first-hands-on experience on AWS Cloud Product & Services. As a result, the position requires a passion to understand new technologies and demonstrate an eagerness to grow.
The position also requires strong analytical and problem-solving skills with high attention to detail.
You need to be able to identify, troubleshoot and fix Desktop PC user problems and other Network (LAN/Internet) issues. Good Knowledge and hands on experience with Microsoft Products is also required from Windows 7 - 10 to Windows Server 2012.
A good communicator at a non-technical & technical level to work with a diverse group of office users and should be able to document your work thoroughly.
Key responsibilities
- User administration (setup and maintain user accounts on a Domain Controller, Password &
identity management).
- Maintain Internal Infrastructure (PC's, Laptops, Physical & Virtual Servers, Storage devices (SAN/NAS) Network Switches, Router, Firewall etc).
- Troubleshoot, repair or replace hardware in occasion of hardware failure.
- Monitor system performance & backups (create a backup and recovery policy).
- Install new software's, security patches and updates.
- Implement policies for the use of the computer system and network.
- Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems).
Experience and skills required
Good working knowledge & hands on experience in troubleshooting of:
- Desktop/Laptop/Server hardware troubleshooting
- Microsoft Windows Operating system (PC & Servers)
- Microsoft Office Products (Word, Excel & PowerPoint)
- Working knowledge & hands on experience of Windows Domain Controller:
- Active directory user's management
- Working knowledge of LAN devices, networking, protocols (TCP/IP, DNS, DHCP, HTTP, SMTP etc.) and firewalling principles.
- Good knowledge of performing remote troubleshooting through diagnostic techniques and pertinent questions
- Excellent communication skills (verbal & written i.e. face to face, over phone and email)
Desirable
- VMware vSphere and Virtualisation knowledge
- Microsoft Certifications e.g. MCSA/MCSE
- Knowledge of Microsoft Office 365 Products e.g. SharePoint Online, OneDrive for Business
- Scripting skills e.g. PowerShell
- Knowledge of Microsoft Windows Server 2012 & 2016
- Knowledge of Apple OSX & iOS experience
- Good understanding of mobile devices and other tech products
Benefits
- Performance-related bonus
- Healthcare / Life insurance
- Income protection cover
To apply for this role, please submit a CV and cover letter clearly demonstrating how you meet the requirements for the role to [email protected] or click apply now.