Account Managing Director


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

17th January 2019

Location

Belfast

Salary/Rate

£500 - £700

Type

Contract

Start Date

01/03/2019

This job has now expired please search on the home page to find live IT Jobs.

Account Managing Director- Belfast- 12 Months.

Role Purpose

To grow the clients 'Share of Wallet' within a country designated growth or major account by positioning the client on high margin solution sales. Accountable for the total Profit & Loss (P&L) (including all Line of Business), incremental revenue and margin growth and managing the relationship of highly complex accounts on a mid/long term basis. The role will typically work in partnership with a Senior Delivery Executive as part of the leadership team on the account.

Key Accountabilities

* Developing Customer Relationships: Actively and personally develops appropriate customer relationships that will support the overall account plan, specifically at customer board level. Develops a strong influence and coaching network within the customer and relevant territory. Manages the clients Executives to establish effective relationships with customer board members and CxO-level Executives.

* Developing Account Plan: Creates account plan according to company major account planning process and format. Provides management reports as required.

* Identifying and Prosecuting Sales Opportunities: Identifies customer business drivers and develops related opportunities for the client's portfolio. Uses Company processes, capabilities and tool-set to manage opportunity life-cycles to closure in line with committed dates.

* Contractual Delivery: Manages the client's resources to deliver contractual obligations and increasing levels of customer satisfaction. Manages P&L opportunities and risks, and reports on targeted delivery of existing business. Escalates delivery or cost issues within the organization until resolved.

* Drives Customer Value: Identifies and implements innovative solutions to increase customer value & intimacy.

* Adherence to Best Practice: Ensures full compliance to company policy and best practice definitions.

* Managing Virtual Teams: Establishes co-ordinates and directs the virtual account team from participating countries and region. Coaches team members on effective delivery of account plan and generates high levels of engagement through developing effective governance at account or designated country level. Sets clear and unambiguous performance targets, measures team and individual performance, recognizes strong performance and manages under-performance.

Key Performance Indicators

* Achievement of specified target including; orders, revenue profit and customer satisfaction.

* Team performance, best practice compliance and motivation as measured by; customer feedback, business assurance review process, win/loss reports, and account team surveys.

* Measurable increase in customer Return on Investment (ROI) through innovation & continuous improvement.

* Number and quality of high-impact value-add "political" and quality senior level customer relationships.

* Internal and customer sign-off of account plan.

* Quality of business reporting based on timely achievements of committed actions

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