Business Analyst - Business & Technology Integration

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At Avanade, business and technology consulting isn't just a job, it's a passion and more than just working with new innovations. It means defining processes which uses technology to solve business problems in ways that make a real difference to our people, our clients, and the world.

At Avanade, we:

- Are a leading digital innovator, realizing results for our clients and their customers through the power of people, processes and the Microsoft ecosystem.

- Thrive on open dialogue, collaboration and drive to help our clients realizing the results. We share best practices and solve problems through teamwork, both within a project team and larger communities within Avanade.

- Are committed to growth - as an organization and for each individual.

Involved throughout the project lifecycle, a Business Analyst works directly with our clients to understand their problems, define potential solutions and document as-is and to-be business process flows along with requirements to solve the business problems. In addition to creating required deliverables, the Business Analyst will cultivate trust, and act as the key liaison between the client, the build team, the creative team, and the change team to enable all team members to understand the client’s requirements and deliver the optimal solution. The Business Analyst must have the ability to effectively bridge the gap between the business and IT organisations, quickly adapt and contribute to solution design across a broad range of industries, and understand the strengths and benefits of Microsoft technologies.

The Business Analyst role is recognised as a strong and prominent talent within Avanade UK. Business Analysts participate in growing our business, strengthening our assets and connecting with our people. This includes provide pre-sales support to the business development team, participating in internal initiatives and sharing insight with fellow colleagues.

Primary Responsibilities

As a consultant, roles and responsibilities can vary by project scope, project team composition and client needs. Here is a sample of activities a Business Analyst can be involved in at Avanade.

Analysis and Solution Definition (50%)

- Elicit and document business requirements within well-defined business processes by organizing and conducting requirement workshops

- Create Functional Design based on business requirements which is easily understandable by developers

- Act as a bridge between business and tech team to manage expectations and resolve issues

- Analyse AS-IS processes and Define TO-BE processes while working with right business stakeholders

- Support and provide inputs to business stakeholders and project team to draft implementation plan for build phase

- Capture and define tangible and measurable KPIs for project

- Support and provide input to the technical design of solution components

Project Execution (40%)

- Develop functional scenario based test scripts; develop test data in support of User Acceptance Testing

- Interface with development team to provide necessary clarifications during the development

- Help coordinate activities between technical staff, system users, end user organizations, software programmers, system administrators, and managers

- Work with business and developers to resolve any issues arising during the build phase

- Participate in knowledge transfer to support team

- Conduct training sessions and produce user documentation

Business Development (10%)

- Determine and translate customer needs into an Avanade solution and approach

- Contribute to proposal development

- Deliver quality written presentations

- Provide scope, approach, and estimating input to the proposal team

- Share knowledge, project learnings and best practices with fellow colleagues

Skills/Experience Required

Professional skills:

- Strong client leadership and engagement skills up to C-level

- Ability to lead and influence business conversation

- Strong business acumen

- Expert in understanding clients’ business problems, with an inquisitive mind

- Excellent written and verbal communication skills

- Ability to build and manage long term client relationships

Knowledge and skill requirements:

- Outstanding consulting acumen and understanding of various software delivery methodologies

- Knowledge of various software delivery methodologies

- Awareness of the Microsoft Technology ecosystem

- Domain expertise in various industries is highly desirable

- Experience working in digital transformation and AI (RPA, Cognitive & Machine Learning) projects preferred

- Ability to think on the feet and provide realistic solutions to complex business problem

Professional background:

- University Degree required

- Microsoft, ISEB, PRINCE2, IIBA qualifications are plus

- Client-facing experience in consulting and/or business transformation with a strong business focus

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 27,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at avanade.com