Solutions Architect
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Solutions Architect.
Location: Durban.
Salary: Competitive.
-This role consists of building constructing and carrying out client facing technology solutions.
-Performing a pre-sales function, ensuring that the solution sold to the customer is optimal.
-The candidate must be competent with the latest technologies.
-Be capable of creating an IT business synergy.
-Comfortable working with the unknown, being able to reason and preserve to find a solution.
-Be enthusiastic and passionate about their technology.
Required Technical Skills.
Must be able to:
-Design and Deploy effective cloud and hybrid solutions for larger enterprises.
-Perform WAN routing configurations
-Perform Switch level configurations and LAN routing
-Able to troubleshoot WAN/LAN connectivity issues
- Able to monitor/ troubleshoot connectivity issues using performance management tools.
-Must be strong in Documentation.
-Interpret key performance metrics to optimise service levels.
-Deliver highest levels of network service to supporting users and applications.
-Deliver the highest levels of network service to supporting users and applications.
-Work with end-user team in isolating application related issues.
-Full understanding of the core technologies and relationships between on premise and cloud solutions.
-Knowledge of Azure cloud services.
-Full Knowledge of Microsoft server infrastructure.
-Good troubleshooting skills
-Capable of mentoring other members of the team.
Key Skills.
-Develop and deploy effective cloud and hybrid solutions for large enterprises.
-Carry out the management and maintenance of the clients environment.
- Ensure operational efficiency of 'Service' delivered by client facing technology
-Carry out operational efficiency of clients and IT escalations support.
-Mentor and collaborate with colleagues.
-Carry out administrative/procedural duties and documentation of standards and processes
- Work to improve desktop support and other end user services through documentation and processes.
- Must be able to understand and enforce the best practice methodologies.
-Use communication and awareness to improve business and IT synergy.
-Provide support within Cloud Logic.
-Coordinate and lead technical desktop and application projects.
-Contribute to and measure professional development.
-Carry out the highest levels of customer service to all areas of the business
Personal Skills Required:
-Must have strong analytical and problem-solving ability
-Must be creative in problem solving and solution creation
-Must be able to communicate, delegate and measure outcomes/deliverables
-A professional who sets and maintain high standards of quality
-Energetic and restless to achieve
-Must be structured, and use controls and processes to achieve maximum efficiency and productivity
-Ability to define controls and processes that will improve efficiency and/or quality
-Drive innovation
-Self-motivated
Technical Certifications/Experience:
-Experience in Cloud architecture and services
-Windows Server or Desktop (MCSE preferable)
-ITIL certified and/or suitable qualifications (ITIL)
-Must be fluent in Active Directory (MCSE preferable)
-Desktop/device systems management and automated deployment (SCCM)
-Experience with Microsoft SharePoint
-Strong architecture background.
-Strong Applications delivery
-Desktop Architecture and Systems management (MCITP)
-Must be strong with Technology Management toolset.
-Data security, Data reporting and data analysis background preferable.
-Extensive experience in IT systems.