SAP BASIS Support Consultant - UK Home-Based
£60000 - £60000
plus on call rota and other benefits.
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SAP BASIS Support Consultant
UK Home Based or Glasgow
Up to £60,000 salary plus on call rota and other benefits.
About the Company:
We are one of the leading international IT full-service providers in the SAP environment, with employees in 25 countries. Our market-leading SAP competence was built through many years of developing highly innovative solutions and services, and enhanced through our strong international presence.
We are part of one of the largest telecommunications firms and IT service providers in the world. This cooperation allows our customers to take advantage of the best available support with their expansion plans, and provides our employees with a world leading network of specialists.
+ Established in 1989
+ More than 7,000 employees
+ Specialist for innovative SAP technologies, like S/4HANA, Cloud Computing, Big Data, Business Analytics, User Experience (UX) as well as the Internet of Things
+ Globally SAP Certified in Hosting, AMS, HANA Operations and Cloud Services
+ More than 6,000 customers worldwide
+ Located in 25 countries
Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.
We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers’ solutions from A to Z, transforming trust, into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.
The SAP BASIS Support Consultant:
The Senior SAP Basis Support Consultant is responsible for delivering Technical Basis Services per the contractual agreements with customers. They provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal itelligence AMS and consulting teams. In this role, the consultant is responsible for delivering high customer satisfaction to all itelligence customers. As a senior consultant they are expected to act as mentor and knowledge base for the SAP Basis team.
+ Experienced SAP Technical support and/or field consultant with a proven track record
+ Experience across multiple industries, multiple platforms
+ Experience across multiple SAP versions ( R/3 , ECC , NW )
+ Experience across multiple SAP landscapes ( ECC , PI, BI , BI-Java , CRM , SCM , HR , Enterprise Portals , Hana )
+ System support (client or consulting) experience
+ Experience of call logging systems
+ Experience of using Solution Manager for landscape configuration and maintenance optimizer
+ Experience of SAP Security and Authorisations
+ Degree or equivalent required.
+ SAP relevant support certifications attained, specifically BOSUP, HANASUP
+ Position is full-time
+ On call working is required covering 24x7x365
+ Location UK Based + Travel
+ Position works from Glasgow Support Office or work remotely from home
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.