IT Support/ Front Office Manager
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IT Support / Front Office Manager wanted for our Geneva based client in the pharmaceutical sector.
Your experience/skills:
* Extensive background in Project Management and Change Management in a complex environment coupled with experience in cross team coordination
* Competency of defending solutions and organising meetings with decision persons in addition to solid ITIL reference model knowledge
* Profound technical experience including implementation, problem analysis and delivery of infrastructure environments consisting of operating system, hardware, data center, security, network, voice and server
* Ability to detect risks, to propose alternative solutions and to solve issues coupled with customer focus, respect of deadlines and quality for deliveries
* Languages: fluent German and English both written and spoken, good level of French
Your tasks:
* Performing On Site support activities including in/out boarding, hardware replacement and Incident Management
* Conducting Front Office activities consisting amongst other things of Document Management/Archiving, Change Management, communication and training
* Acting as point of contact for all questions related to End User support as well as conducting End User communication and training
* Coordinating the Global Roll out of the new End User working environment locally and supporting the OSS Primary Contact if necessary
* Ensuring the Device management comprising of hardware renewal, Win10, virtual PCs for externals and Enterprise Mobility Management
* Managing communications and collaboration such as Virtual Conferencing, O365, Yammer and productivity tools
Start: ASAP
Duration: 06MM+
Location: Geneva, Switzerland
Ref.Nr.: BH13934
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more