Network Engineer

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Network Engineer x 2 (Postcode: LS)

An opportunity for a Technical Support Engineer / Network Engineer who ideally has experience working with Cisco, Fortinet, Draytek, and /or Microtik technologies, has arisen with my client based in North Leeds. You will be working with a rapidly growing business, who are looking to expand both their support team and network build / project team.

This is a fantastic opportunity for a Technical Support Engineer / Network Engineer who is keen to work with the latest technologies in a fast paced, challenging environment. There are two vacancies - one on the service desk and the other in a network build/project role.

About the role:

As a Technical Support Engineer / Network Engineer, you will troubleshoot a wide range of issues. These could include VoIP, Wifi, mobile performance, connectivity and firewalls. In addition to this, you will be responsible for the following:

* Carrying out remote/onsite client installs and customer training (all local)

* Managing customer systems and responding to monitoring alarms

* Installation, troubleshooting, configuration and support of a range of technologies

* Liaising with 3rd party suppliers

* Escalation of cases to 3rd line

About you:

You will ideally have some experience working with any firewall technologies, web filtering and general networks, ideally including some VOIP / Telephony experience. In addition to this, the following would also be desirable, though not all of this is essential to your application:

* Routing & Switching

* Understanding of network security

* Understanding / exposure to VoIP technologies

* Firewall install and/or configuration

* Excellent troubleshooting and communication skills

This is a unique opportunity for a Technical Support Engineer / Network Engineer to join an organisation where you will receive excellent training and progression opportunities, including professional certifications.