Integrations Consultant - London


Premium Job From BCT Resourcing

Recruiter

BCT Resourcing

Listed on

11th January 2019

Location

London

Salary/Rate

£40000 - £40000

Type

Permanent

Start Date

2019-01-11

This job has now expired please search on the home page to find live IT Jobs.

Position: Intergrations Consultant

Location: London, W10

Salary: £40000 per annum

Job type: Permanent

The Integrations Consultant works as part of a team of 5, supporting the onboarding on new EPOS partners referral programme.

The integrations consultant is responsible for helping the customer step by step through the integration process of their Connect product with their tech. On average it takes around 10 days as it is an open API, and the integrations consultant will also provide technical support throughout the process.

What you will do...

Collaborate with the Connect partnerships team to introduce partners to the Connect API and integration process

Provide support to software partners during development of integration

Complete QA testing of partner integrations to ensure readiness for live site deployment

Troubleshoot issues with integrations in both live and test environments

Remote and onsite training of partners

What you will bring...

Experience in providing customer and/or partner technical support

Software development expertise - you dont need to be a developer, but an understanding of development and ability to support integration to an API is necessary

Deeply ingrained focus on providing excellent customer service

Excellent interpersonal skills both on the phone and face to face

Ability and willingness to take ownership of troubleshooting and solving product and integration issues

Knowledge of (or ability to learn) REST and Websocket APIs

What you will get...

o 25 days annual holiday (which increases over time)

o Discounted private healthcare

o Generous pension contributions

o Travel loans

o A cycle to work scheme

o Subsidised gym membership

o Free fruit and drinks (including beers at 5.30)

o Exclusive discounts at many High Street stores.

Non-negotiables skills:

o Strong customer focus

o Excellent technical knowledge - REST and Websocket APIs

o Experience working with virtual machines

o Experience within a similar role before (Payments would be a HUGE bonus, but not essential)

o Familiar with working in a smaller and agile environment

o Must have tech support experience

o Motivated

o Go above and beyond for customers to ensure the integration is as seamless as possible

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: