Support Technician - up to £30K with bonus - London**


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

7th January 2019

Location

London

Salary/Rate

£24000 - £30000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Support Technician - £30K with bonus - London!

Looking for an enthusiastic support technician in London to join a great team!

The position requires good all-round computing skills (gained within a formal academic environment and/or through some full-time work experience). The role comes with a huge opportunity for an individual who is looking to move up the career ladder and wants to learn and have first-hands-on experience on AWS Cloud Product & Services. As a result, the position requires a passion to understand new technologies and demonstrate an eagerness to grow.

The position also requires strong analytical and problem-solving skills with high attention to detail.

You need to be able to identify, troubleshoot and fix Desktop PC user problems and other Network (LAN/Internet) issues. Good Knowledge and hands on experience with Microsoft Products is also required from Windows 7 - 10 to Windows Server 2012.

A good communicator at a non-technical & technical level to work with a diverse group of office users and should be able to document your work thoroughly.

Key responsibilities

- User administration (setup and maintain user accounts on a Domain Controller, Password &

identity management).

- Maintain Internal Infrastructure (PC's, Laptops, Physical & Virtual Servers, Storage devices (SAN/NAS) Network Switches, Router, Firewall etc).

- Troubleshoot, repair or replace hardware in occasion of hardware failure.

- Monitor system performance & backups (create a backup and recovery policy).

- Install new software's, security patches and updates.

- Implement policies for the use of the computer system and network.

- Setup security policies for users. A sysadmin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems).

Experience and skills required

Good working knowledge & hands on experience in troubleshooting of:

- Desktop/Laptop/Server hardware troubleshooting

- Microsoft Windows Operating system (PC & Servers)

- Microsoft Office Products (Word, Excel & PowerPoint)

- Working knowledge & hands on experience of Windows Domain Controller:

- Active directory user's management

- Working knowledge of LAN devices, networking, protocols (TCP/IP, DNS, DHCP, HTTP, SMTP etc.) and firewalling principles.

- Good knowledge of performing remote troubleshooting through diagnostic techniques and pertinent questions

- Excellent communication skills (verbal & written i.e. face to face, over phone and email)

Desirable

- VMware vSphere and Virtualisation knowledge

- Microsoft Certifications e.g. MCSA/MCSE

- Knowledge of Microsoft Office 365 Products e.g. SharePoint Online, OneDrive for Business

- Scripting skills e.g. PowerShell

- Knowledge of Microsoft Windows Server 2012 & 2016

- Knowledge of Apple OSX & iOS experience

- Good understanding of mobile devices and other tech products

Benefits

- Performance-related bonus

- Healthcare / Life insurance

- Income protection cover

To apply for this role, please submit a CV and cover letter clearly demonstrating how you meet the requirements for the role to [email protected] or click apply now.

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: