Sales Support - French Market - Manchester

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Position: Sales Support - French Market

Location: Manchester

Salary: £18,000 - 20,000 per annum

Job type: Permanent

PURPOSE OF THE ROLE:

You will provide efficient and professional sales support to colleagues which will allow them to increase Turnover/Sales as per their individual targets. You will be the primary company contact and therefore must possess excellent customer service skills.

KEY RESPONSIBILITIES:

Order processing and order administration. Including processing account opening forms, order entry, order progressing, and assisting with stock management and stock control processing.

Shipping & Import Tracking & Management.

Liaising with Vendor Supply Chain.

Supporting Warehouse with Booking In & Out issues.

Sales support for Account Managers.

Quotation administration and conversion & basic quote writing.

Price list administration & conversion.

Updating and sanitising system information including product information and new contacts.

Appointment booking for external sales.

Answering incoming calls, dealing with pricing enquiries, queries and transferring calls

Progressing enquiries from customers to enable to enquiry to progress to a quote

Chase quote status to obtain the order and/or distinguish the status of the quote.

ESSENTIAL REQUIREMENTS/EXPERIENCE:

Excellent telephone skills.

Be a Team Player and excellent communication skills

Must have strong PC skills, particularly all Microsoft Office Packages.

Must have excellent organisation skills.

Must be able to work under pressure.

Accurate data entry and attention to detail

Must have customer service experience.

Must be able to multi task and work under pressure

KEY SKILLS:

Excellent phone manner, PC skills, order processing, order administration, speak fluent French