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IT Support Engineer - Iconic Manchester Business
Premium Job From webrecruit
Recruiter: webrecruit
Listed on: 17th December 2018
Location: Manchester
Salary/Rate: £Competitive Plus Benefits (see below)
Salary Notes: £Competitive Plus Benefits (see below)
Type: Permanent
Start Date: ASAP
Reference: IAMAC2801/CC-GW_expired
Contact Name: Candidate Services

This job has now expired please search on the home page to find live IT Jobs.

IT Support Engineer - Iconic Manchester Business
Manchester, Greater Manchester
£Competitive Plus Benefits (see below)

The Company

Our client is one of Manchester’s retail gems. A traditional furniture and home furnishings department store which retains the glamour and charm of the golden era of the high street.

Offering endless choices of stylish, modern, high-quality products, their customers have kept coming back for generation after generation for over 70 years.

As a growing business, they continually require the best people to join their teams. As such, they are now seeking an IT Support Engineer to support their internal IT systems which run on Microsoft Dynamics NAV.

As an IT Support Engineer, you will:

- Join an existing IT team and support software, hardware and systems
- Provide support and advice for all IT-related issues
- Support end users, monitor system performance and problem solve at a high level
- Record and document service requests
- Resolve queries and requests to escalate to the next support level
- Install hardware and software
- Ensure backup, security and general maintain procedures are followed and carried out
- Assist users in the development of specifications to meet system requirements

Interested? If so, to be considered as an IT Support Engineer, you will need:

- Previous experience in a senior support role
- Experience with retail or ERP systems (ideally MS Dynamics NAV)
- Experience of Microsoft Office (particularly Excel and Word) to Expert User level
- A working knowledge of MS Active Directory, MS Windows server and SQL Server database platforms
- The capability to configure PC hardware, install software and commission systems
- A full, valid driving licence

Other organisations may call this role Systems Support Analyst, IT Support Engineer, Support Analyst, ERP Systems Engineer, ERP Support Engineer, Retail Systems Support Engineer, 2nd Line Support Engineer, or 3rd Line Support Engineer.

But what’s in it for you?

- Pension scheme
- Free parking
- Staff awards and incentives
- Additional benefits including sports and concert tickets
- Holidays rising with the length of service
- The chance to be part of Manchester’s rich history
- The opportunity to develop further knowledge and progress professionally
- Enhance your skills and experience with a wide range of applications

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and believe that the more inclusive our environments are, the better our work will be.

To apply for the role of IT Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.