SC Service Delivery Manager

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SC Service Delivery Manager (ITIL, Incident Management, Change Management) - Basingstoke / Corsham - 6 Month Contract

Summary

My client, a global technology consultancy are looking for a Service Delivery Manager to join them in Basingstoke on a 6 month contract basis. The role will involve working closely with a Defence Sector client and some travel to a customer site in Corsham, the position can offer a competitive daily rate.

Responsibilities:

* The role will involve several aspects and the successful candidate will be responsible for the following areas:

* Incident Management

* Change Management

* Service Level Management

* Capacity Management

* Availability Management

Required Skills/Background:

* Experience in a Service Management capacity is essential, in particular any experience within the Defence Sector.

* Exposure to working in a customer facing environment would also be beneficial.

* A solid understanding of the elements of service management is essential, including service design, transition and improvement, as well as contract management and bid proposals.

* Candidates should hold an active SC Clearance or be eligible and willing to undergo the process.