Digital User Researcher (Public Sector Experience Required)

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Digital User Researcher, User Researcher, Lead User Researcher, Senior User Researcher, User Research Consultant, User Research Specialist, UX Researcher, UX Researcher, Public Sector, Government, Usability Testing, Digital Services, Gathering Requirements, Prototyping, Prototype, Birmingham

Digital User Researcher, Public Sector (Outside IR35), 6 months, Birmingham

Our public sector client, based in Birmingham, require an experience User Researcher to join their team for 6 Months.

You will lead the planning, designing and conducting of in-house usability testing sessions to support the design and development of digital services. Lead the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing.

The role will involve conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design) and work with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material.

The successful candidate will be working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.

The ideal candidate will hold strong public sector experience and be able to commute on site daily.