Citrix Virtual Desktop Technical Specialist

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Citrix Virtual Desktop Technical Specialist located in Bristol to provide Workplace technical capability for delivering large projects with scope including solution design, environmental support, installation and maintenance. Focus on delivery Citrix XenApp and XenDesktop systems supporting Local and Global entities

Working closely with other Workplace & Infrastructure technical and project teams, this role will contribute project solution design and environmental assistance to global projects with Workplace requirements.

Job Title:Citrix Virtual Desktop Technical Specialist

Duration:3 months initially

Rate:£400.00 per day

Location: Bristol

Key Accountabilities:

* Contribute significantly to and assist with the delivery and maintenance of the regional roadmap, in conjunction with relevant Tech Specialists. Not limited to virtual but also physical machine strategy.

* Act as final escalation point within the ITIL support chain (Tier 3)

* Assess and propose solutions to the client's needs, with referral to the regional technical specialist and architect teams

* Drive any required solutions through global forums

* Assist Tech specialists within the team for delivery and implementation of solutions

* Maintain expertise, working with other client IT teams regionally and globally plus with third parties to keep up to date with internal strategy and vendor current and future technologies and strategies

Key performance indicators:

* Internal large project delivery is completed within project timelines

* Third line support provided to SLA and with appropriate knowledge sharing

* Cost reduction targets are identified and met within specified timescales

* Reporting is timely and accurate, and where possible automated

Skills and Experience:

* Experienced senior technical analyst in a virtual environment

* Proven experience of working within a project environment providing documentation, technical deliverables and handover to operational teams

* Ability to compare business, commercial and technical requirements and make appropriate recommendations

* Ability to communicate ideas and solutions to audiences of all levels and nationalities, adapting style accordingly

* Ability to pass on relevant I.T. knowledge to others

* Windows 7, Windows 10 and Windows Server 2008 Operating Systems