Senior Officer - ICT Support London

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Senior Officer - ICT Support London

London, SW1

c£31,000 Plus London Weighting (£3,000), 26 Days’ Holiday, Option To Buy Up To Five Days’ Extra Annual Leave, Flexible Working, Civil Service Pension, Childcare Voucher Scheme (subject to statutory tax rules), Additional Benefits Package

Set up under the Gambling Act 2005, our client is committed to safeguarding the public against any detrimental impact brought about by gambling. They do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly and they work with the legal system, the public health system, community groups and the industry itself to understand how they can protect the interests of as many people as possible, as effectively as possible. Joining them means joining a dynamic, high profile sector and being at the cutting edge of regulation, where the work you do has a real impact on people’s lives. It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then our client will help you do that.

They’re now seeking a Senior Officer to join their ICT support operations in London and provide outstanding support to their ICT infrastructure.

This is an exciting opportunity for a Microsoft certified support technician with first and second line experience to advance and make a critical difference to the ICT operations of a leading regulatory body.

As a Senior Officer, you will be tasked with providing on-premises, remote support and management of internal and external ICT infrastructure to support our client’s activities.

As a hands-on ICT Helpdesk and infrastructure resource, you will ensure that systems in the London operations are robust and updated via a proactive programme of maintenance. You’ll be responsible for implementing corporate ICT policies and procedures that support our client’s business plan.

Support ICT security to a consistent and relevant level, you will also contribute to continuous improvement programmes and keep the Helpdesk Manager appraised of your performance, workload and potential future issues.

Interested? If so, you will need:

- To be a Microsoft certified support technician

- Experience of providing first and second line support

- Experience of administering Office 365, both at client and tenant level

- A proven track record of providing support in satellite location of a larger organization

- Experience of deploying and trouble-shooting Windows 10 PCs, peripherals, and simple LAN, WAN and Wi-Fi hardware

Communicative and flexible, as a Senior Officer, you will also need strong interpersonal skills, the ability to problem solve at a high level and excellent leadership capabilities.

Please note, the closing date for the role is the 6th December 2018.

To apply for the role of Senior Officer (ICT Support London), please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Senior Officer, ICT Support London, Senior ICT Officer, ICT Support Technician, 1st Line Support Technician, 2nd Line Support Technician, Helpdesk Technician, Helpdesk Engineer, Support Engineer.