2nd Line IT Helpdesk Engineer

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An exciting opportunity to join this IT company, based in South-West Sheffield.

Renowned for its customer service, this award-winning team is looking for a second line IT engineer to join them in supporting clients remotely and on site. The successful applicant will be highly skilled technically, with great communication and customer service skills.

This role will involve working with a wide variety of technologies. Training will be provided, but applicants should have experience working with Windows Server, Exchange, networking hardware & software, virtualisation, backups, antivirus, and Active Directory.

All applicants will be directed to an online application form where they can view the full job description and complete their application.

Permanent, full time position.

Hours of work: Usually 9.00am to 5.30pm, Monday to Friday

Requires: Car, full UK driving licence. A full DBS check may be conducted.

Salary: £19,500-£23,000 dependent on experience.

Benefits include:

- A great company culture and fun working atmosphere with monthly team meetings, team-building away-days and regular staff socials

- The chance to develop your skills with high quality internal and external training and Microsoft certification opportunities (with exams paid for by Resolve), as well as dedicated time within work hours for training and study

- Starting holiday allowance of 21 days (plus Bank Holidays), and earn more holiday the longer you're with the company

- Westfield Health plan available after one year's continuous employment

- Excellent offices and location, easily accessible from the city centre with superb amenities and plenty of free parking