User Researcher (Existing SC Clearance Required)

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User Researcher (SC Clearance Required), User Research, User Research Lead, Senior User Researcher, Lead User Researcher, Digital User Researcher, User Research Consultant, UX Researcher, UX Research, Agile, Digital, Mobile Digital Products, Government Digital Service, GDS, Law Enforcement, Central Government, Public Sector

User Researcher (Existing SC Clearance Required), Croydon, 6+6 Months, Outside IR35

An experienced User Researcher is needed to join our client's multidisciplinary product team in Croydon.

Day to day you will work with a multidisciplinary agile team including delivery manager, technical lead, front-end developer, back-end developer, dev ops, architecture, test engineer, product manager and service manager.

You will help to provide digital products that are intuitive and easy to use. These products will create tangible efficiency savings and reliable sources of data. They must assist to develop a workflow management platform and associated mobile digital products. Working with users, developers, and a product lead to understand user needs, you will collaboratively design and test the usability of these products.

Active SC Clearance will be essential due to the timescales involved, and working within Central Government / a law enforcement environment will be required.

Key Skills / Experience

* At least 3 years demonstrable experience of planning, conducting and reporting usability testing on design iterations and sharing feedback with delivery teams to improve

* Contributed evidence at GDS service assessment as part of a multidisciplinary agile team within a government Department

* A degree in human-computer interaction, human factors or a related field

* Worked with users in a law enforcement environment

* Used GDS prototype toolkit and the shared style patterns

* Gathering, communicating and championing user needs to the product team

* Undertaking research with users for alpha, beta and live phases of delivery

* Identifying different types of users within primary and secondary user groups for internal and public users

* Leading with usability testing for accessibility

* Front end development skills

* A highly developed understanding of government organisations, and how to operate and communicate at the varying levels of management

* Will have a background in Technology/Digital