Service Desk Analyst - 3 month contract
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Service Desk Analyst - 3 month contract
My clinet a Microsoft Partner based near Cheshire is looking for a Serivce desk analyst to help them on a 3 month basis.
You will be providing 1st/2nd line support to different types of customers and internal users.
Some of the responsibilties include:
* Understanding of ITIL in relation to service desks and management.
* Help support progress through emails and calls.
* Write detailed CRM analysis reports opf user issues to figure out solutions.
Skills:
* Sharepoint
* Active Directory
* SQL
* CRM
* Cloud/Azure
Day rate £150-£225