IT Support

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IT Support Engineer

6-12 months contract

Oxford The Role: This is an exciting opportunity for an individual who is looking to gain exposure to a diverse range of tools and in turn further develop their technical skill-set. As well as supporting a vibrant company and IT Team through its growth, you will be working closely with the IT Manager and Systems & Network Engineer on a range of high level projects, continuously improving the Internal IT services.

Requirements

Responsibilities

* The successful candidate will be the 1st point of contact between staff and IT; answering support tickets via the Internal Service Desk and escalating tickets to the Systems and Network Engineer or IT Manager where necessary.

* The candidate will also be responsible keeping the asset tracking systems up-to date and proactively supporting staff and company devices.

* The candidate will be responsible for installing and maintaining hardware & software and would be expected to maintain an up-to-date knowledge of current operating systems and standard software packages including Microsoft Windows, Mac OS and Linux variants; looking to innovate with ways to automate and streamline their day to day processes.

Requirements:

* Experience supporting customers or internal employees

* Both Microsoft Windows and MacOs operating system support and configuration

* Experience supporting printers and basic networking issues

* Experience supporting Microsoft office & Office 365

* Previous work within a Service Desk environment is a plus

* Prior work within a regulated environment is a plus

* Supporting Audio Visual equipment

* Ability to work effectively within a team environment - taking direction from colleagues but also the ability to work with minimal supervision

* Excellent time-management skills

* Good communication skills - written and oral

* Attention to detail

If you have the above skill set and you are immediately available or will be in the next couple of weeks then please get in touch with Nicola Moss at Computer Futures on 0207 907 3868 and send an updated CV.

To find out more about Computer Futures please visit www.computerfutures.com

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales