Peoplesoft HRMS v9.1 & PeopleTools V8.55 Production Support Analyst - Investment Bank
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Peoplesoft HRMS v9.1 & PeopleTools V8.55 Production Support Analyst - Investment Bank
PeopleSoft HRMS v9.1 and PeopleTools v8.55 (or similar) in a Production support environment is required for an Investment bank in London.
You must have an Understanding of PeopleSoft Payroll Interface. Able to support and configure - Process Scheduler, Integration Broker and REN Server. Web Server and Application Server. Complex PeopleSoft Queries. Report distribution. Knowledge of file transfer and encryption technologies. Excellent SQL skills (MSSQL). Spoken French (desirable but not essential)
Role:
Provide Production Support for EMEA PeopleSoft HRMS v9.1 (PeopleTools 8.55).
Helpdesk and Single Point of Contact for internal PeopleSoft users (excluding Self Service users)
Service Request management (raising, qualifying, processing, follow-up and closing) Development Releases (planning, validation, implementation)
Incident & Problem Management (qualification, prioritisation, communication, escalation)
Service Management (process & interface monitoring and alerting, restoration)
Security (user profile management, application security, auditor relations, query, tree)
Configuration Management (inventory, CFT flow mapping, licencing)
Manage DR and BCM activities.
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