Senior Desktop Support Engineer
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Senior Desktop Support Engineer
We have a new and exciting opportunity for a Senior Desktop Support Engineer to join our ground breaking, leading technology company based in Hatfield (near North London) during an exciting time of our company's game changing development.
As the successful Senior Desktop Support Engineer you will boast experience within a 2nd line desktop service support role, mentoring and guiding junior members of staff, paired with fantastic customer service skills.
Key skills needed for the Senior Desktop Engineer:
* Proven commercial experience within a 2nd line desktop service support role
* Experience of working to SLA's as well as creating clear expectations to the customer
* Technical skill with Windows 7/8 and Mac OS X
* Ability to provide support on Citrix based clients.
* A strong understanding of & experience within a network infrastructure
* Excellent customer service and people skills
* The ability to guide and mentor junior support engineers
This is an excellent opportunity for a Senior Desktop Engineer to become part of a growing team where you will receive exceptional training and the opportunity to progress throughout the company.
Senior Desktop Support Engineer - Microsoft, 2nd line, MAC OS X, Windows, Citrix, Network Infrastructure, Guide, Mentor.
Location: Hatfield, Hertfordshire.
Salary: £25,000 - £28,000 + excellent benefits! (Dependant on experience)
Please apply for immediate consideration!
Understanding Recruitment are acting as an agency on behalf of this vacancy.