Communications Support Specialist - IT Change - Birmingham - Mi
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Communications Support Specialist - IT Change - Birmingham - Microsoft - SharePoint
Our Client require a strong Communications Support Specialist to effectively communicate to the IT division the changes within the division
Within ITS Service Operations, there is a small team dedicated to technology communications, change enablement and adoption.
Assist Regional Leads in providing the right information to the right people at the right time
*Coordinate with regional leads the distribution of monthly technology news leveraging multiple channels. This includes pulling together the stories from technology leads, creating newsletter and updating website.
- Integrate other forms of online and offline communications channels where needed
- Manage and send out coordinated tactical communications activities globally per waves of sites working with regional leads through building out communication toolkits and communications trackers * Comms plan development/enhancement as needed per site/wave
- Assist in copywriting as needed
- Assist in managing crisis communications - advising stakeholders on sensitive communications via issues in delays
- Identifying interdependencies, challenges and risks for each wave to prepare accurate communications
- Coordinate and measure impact of comms and finding innovative ways to adjust plans to support behavioral shift to ensure change adoption
- Manage team sites where all materials and assets are to be stored for end users
Qualifications:
Technology savvy (Microsoft Enterprise tools including SharePoint) a must
Excellent writing and communications skills a must
Social media skills and creative skills a must
Cross functional collaboration and influencing skills a plus
Presentation skills a plus
Thrive in fast-paced fluid and unpredictable environment
Communications Support Specialist - IT Change - Birmingham - Microsoft - SharePoint
Communications Support Specialist - IT Change - Birmingham - Microsoft - SharePoint
Communications Support Specialist - IT Change - Birmingham - Microsoft - SharePoint
Communications Support Specialist - IT Change - Birmingham - Microsoft - SharePoint
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