Level 3 Network Engineer

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Level 3 Network Engineer - 11 months - Basingstoke

Summery

My client is looking for a network engineer who will work on-site and remotely to deployed sites.

You will be expected to provide varied and complex technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance.

You will work with no supervision and will be a knowledge leader with depth of specialization across a wide range of systems, supporting less experienced members of the team and wider function in maintaining the availability of the IT service delivered to end users.

Key Accountabilities:

* Service Level. Manages systems within SLA, proposing, defining improvements and implementing changes to meet service level requirements. Monitors performance through statistical reporting and analysis.

* Team Working. Takes a technical lead, promoting knowledge sharing and development of other team members both inside and outside of the group. Stands in for the manager if needed.

* Technical Capability. Works within a team as a noted expert with a wide range of systems or in-depth product knowledge without supervision helping to define and implement technical best practice. Ensures effective planning and implementation of creative and innovative service changes

* Business Awareness. Proactively contributes both technically and commercially to identify and win new business. Understands the requirements of the customer's business, the scope of the contract and knows

* Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability.

Mandatory Skills Required

* Network Support (NTAS) Level 3

* Systems Installation / Decommissioning (HSIN) Level 2

* IT Operations (ITOP) Level 3''