SEO Problem Manager


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

12th November 2018

Location

Manchester

Salary/Rate

£35290 - £35290

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Senior Problem Manager

Manchester / Croydon

£35,290 - £39,530 + fantastic benefits incl. 20% pension!

Our client are currently undergoing an exciting digital transformation programme and are looking for a Problem Manager to join the business to govern and assure Problem Management activities across a portfolio of services. You will ensure high quality and timely problem investigations are being performed across a variety of internal and external providers.

You will already have significant experience working in Problem Management and be looking for a role that will allow you to grow and develop in a highly complex and interesting environment.

Essential Criteria:

* ITIL Foundation certificate (or equivalent experience, and willing to gain certificate upon appointment)

* Significant problem management experience

* Experience working in a large and complex IT estate

* Strong written and oral communication skills with the ability to communicate effectively with senior stakeholders

* Experience of identifying and implementing process improvements

* Proven ability to build and maintain effective relationships (customers, colleagues and external parties)

* Good general knowledge of IT hardware and software

Desirable:

* ITIL Intermediate - Service Operations

* Experience working with Service Now

* SC cleared

It is essential that you currently hold or are able to achieve and maintain SC clearance.

If you feel this opportunity is a match with your experience, career prospects or want to find out more information then please contact Georgina directly on 0161 924 3656.

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