IT Support Technician


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

9th November 2018

Location

Chippenham

Salary/Rate

£130 - £150

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Specific Skills/Tasks:

*Zero-Touch-Installation (local support for the initiation of the ZTI, first user login, completion of software installation/configuration). Assisted PC handover

*Migration of user data/configuration from old to new hardware.

*Patch/upgrade hardware related software (drivers, BIOS, applications), where permitted by Standard Services.

*Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of peripherals including 3G network cards and printers.

*Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of Mobile Devices (All Corporate standard models; Smart Mobile).

*Assisted installation, configuration, user advice/guidance, testing, troubleshooting, diagnosing of software

*Any reasonable requests within the Onsite Services remit and technician skill set. Service Requests will be raised through the agreed mechanism.

*Express Exec support within the time and geographical limitations of the service.

*RED network and client support

*Backup support for tapes and servers

*Rail AD support

*Out of hours/commissioning support

*New site setup.

*Project based work eg Audits.

Knowledge & Experience

*Provide 1st, 2nd line support

*Assist with the implementation of new applications/systems as directed

*Install new hardware and software as directed

*Performing upgrades to systems/environment

*Knowledge of current server standards and technologies.

*Monitoring server availability, disk issues and alerts

*Setting up user accounts and passwords

*Managing backups and restore

*Trouble shooting performance issues including network

*Managing third party suppliers.

*Performing upgrades to system and environment

*Network management and monitoring skills

*Break Fix - Service Desk call handling systems.

*A willingness to learn new skills and adapt to new technologies.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement

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