IT Services Manager - End User Computing


Premium Job From Deerfoot

Recruiter

Deerfoot

Listed on

2nd November 2018

Location

Poole

Salary/Rate

£45000 - £54000

Type

Permanent

Start Date

ASAP

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IT Services Manager - End User Computing

Salary: £45,000 - £54,000

Excellent Benefits Package

Permanent

Poole, Dorset

We have been asked to assist in the recruitment of an End User Computing Services Manager to join an organisation whose positive ethos is not only demonstrated through the services they provide but is also found in their caring and devoted manner to their employees. Having been a preferred supplier to this well-known organisation for 18 years, we know how much individuals enjoy working at their HQ in Poole.

We are looking an individual to provide management supervision and technical leadership of end User Computing Services, covering the IT ServiceDesk / Desktop Support, Request Fulfilment, and Audio-Visual Support Teams within our clients organisation.

Key Skills / Environment / Requirements

-Must have ITIL v3 Foundation

-Might have ITIL v3 Operational Support and Analysis

-Managing a team of 1st / 2nd line support analysts

-Windows desktop operating systems and software

-Working within the ITIL framework

-Project Management

-Microsoft System Centre Configuration Manager

-Microsoft M365 / O365 Licensing Regimes

-Supplier and Product Selection

-Microsoft certifications (in either Mobility or Productivity competencies) desirable

-SDI Service Desk Manager Certification desirable

Excellent Benefits including; An industry-leading pension plan and life cover, flexible working hours, training and development opportunities, 26 days holiday and much more! They also have fantastic on-site facilities including a canteen, gym, bar, library and restaurant.

This is a great opportunity for an individual who is looking to join a reputable organisation who are well known for the work they do. For a full specification, and detailed benefits package apply today, or send your CV to [email protected]. Applications close on the 18th of November.

This position would be suitable for the following individuals; IT Service Manager, IT Manager, ServiceDesk Manager, IT Support Manager, ICT Manager

We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot IT is acting as an employment agency in relation to this vacancy.

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