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Cloud Intelligence Analyst
Premium Job From Softcat
Recruiter: Softcat
Listed on: 29th October
Location: Marlow, Buckinghamshire
Salary Notes: Competitive plus benefits
Type: Permanent
Start Date: ASAP
Reference: o8ef8fwt
Contact Name:
Your role

As a Cloud Intelligence Analyst, you will be expected to proactively support clients within the Cloud Intelligence Service (CIS) to analyse, optimise and manage their Cloud estate. Through monthly workshops, scheduled reviews and proactive activities you will work closely with clients to ensure they obtain the maximum value from their investment.

What you'll be doing

   •   Form trusted advisor relationships with key CIS clients
   •   Utilise an industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate
   •   Deliver comprehensive feature demonstrations of the CloudHealth platform to clients
   •   Perform end to end technical onboarding of clients Cloud estate into the CloudHealth platform
   •   Provide proactive optimisation reporting as part of a scheduled service
   •   Supplement optimisation reporting with scheduled workshop sessions to communicate optimisation activities
   •   Provide ad hoc support to all clients. Resolve all service requests that are logged by CIS clients
   •   Deliver scheduled, high-level webinars to communicate platform features and updates

What we need from you

   •   Ideally, you will have experience and knowledge of Cloud infrastructure and terminology - Cloud / Software solutions
   •   You will also be expected to have, or work towards the CloudHealth vendor certification
   •   Good presentation skills
   •   Confident using Microsoft applications such as Excel, Word, PowerPoint etc
   •   Strong relationship building skills
   •   An interest in cloud technologies

Nice to have

   •   Broad knowledge of cloud platforms and technology such as Azure, O365 and AWS
   •   Experience working with Cloud optimisation solutions such as CloudHealth would be an advantage
   •   Knowledge of asset management principles would be an advantage

About Softcat

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: softcatcom

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