Sales Support - Manchester
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Position: Sales Support Team Leader
Location: Manchester
Salary: £250000 - £30000 per annum
Job type: Permanent
PURPOSE OF THE ROLE;
To lead, mentor and inspire (contribute as required) a team capable of providing day to day sales support to external departments and customers with the aim of providing outstanding service and assistance in closing profitable deals.
KEY RESPONSIBILITIES;
Promote and sell Hilclare lighting products and associated Group opportunities e.g. Vickers Electronics to new and existing Electrical Contractors, Electrical Wholesalers and where applicable, M+E Consultants, Architects and Local Authoritys.
Liaise with external departments and customers to meet and exceed satisfactory levels of customer service
Provide clear and consistent leadership of the Sales Support team
Respond to requests for product, availability, leadtime, price, etc
Action administration tasks such as account opening forms, quotations, order processing, order progressing, data entry, etc
Lead the team to meet and exceed agreed KPIs (eg phone count/quotations completed ontime)
Respond to management requests in a timely manner
ESSENTIAL REQUIREMENTS/EXPERIENCE;
Results driven
Excellent written and oral communication skills
Proven team leader with organizational and planning ability
Strong desire to build a career in sales.
DESIRABLE REQUIREMENTS / EXPERIENCE;
Min 1 year within the lighting industry
Min 1 year leading a team of a min 3 direct reports
Experienced in setting activity/sales related KPIs
Experienced in appraisal techniques
Telesales/sales/negotiation skills trained
KEY SKILLS
Help and mentor the sales support team, customer service, lighting products.
If you have further inquiries about this role, please do not hesitate to contact our office at: 02033-71-7671