Support Analyst- Networks/Telephony

This job has now expired please search on the home page to find live IT Jobs.

My client based in Dorset are looking for a Network & Telephony Support Analyst on an initial 6 month contract (with excellent opportunity of extension)

You will be working in a busy teams of which you will be responsible for the day to day management, support and configuration of network, telephone, security and AV systems across the department

You will

*Identify and propose preventative measures and services to improve service delivery within LAN (wired and wireless), WAN, Telephony, Security and Audio/Visual systems.

*Be responsible for the successful implementation of new and enhanced network, telephony, security and audio/visual services.

*Work with other teams and individuals to assist with any service improvement plans.

*Configure and Install network, telephony, security and audio/visual devices and related products.

*Document procedures and scripts for all aspects day-to-day operations.

*Pro-actively utilise network, telephony, security and audio/visual tools to investigate, diagnose and resolve problems, within service level agreement tolerances.

*Manage and maintain a high availability network, telephony, security and audio/visual infrastructure.

*Continuously update and develop specialist knowledge of network, telephony, security and audio/visual technologies.

*Interpret installation standards to meet particular project needs and produce server, device and infrastructure components as required.

*Evaluate potential solutions, demonstrating, installing and commissioning selected products.

*Construct, extend or maintain, test, correct and document components within the technologies to achieve well engineered products.

*Liaise with IT Services colleagues, Faculties, Professional Services, suppliers and agencies to implement successful live environments (as well as upgrades) using structured deployment techniques, tailored to the organisations requirements.

*Ensure compliance with BU internal processes, governance and legislative requirements.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement