SAS Collections and Recoveries Analyst- Hampshire-£35-£45K
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Qualifications, Skills & Experience required for this role
* 1+ years' experience within Collections Strategies / Credit Risk.
* Exposure to credit bureau data desirable but not mandatory.
* Strong analytical experience with a range of data mining tools and large volumes of data.
* Good technical knowledge of SAS/SQL.
* Proficient in use of Microsoft Office with an emphasis on Excel.
* Strong verbal and written communication skills.
* Exposure to working with and presenting to senior managers.
Key Responsibilities & Accountabilities:
* Assist the Credit Risk Manager in leading and owning the design, development and monitoring of collections strategies
* Monitor the impact of changes in collections strategies on the quality of customers, customers segments and propensity to repay
* Recommend optimal segmentation across the portfolio/arrears/process stages to provide best utilisation of the available resources to maximise the collections performance
* Work on proposals to Champion/Challenge different collections contact strategies to target the optimal balance between cost and benefit, and internal return on investment.
* Produce effective analysis of key trends in arrears performance, with material variances identified and reported, and escalation to senior management and Credit Committee where appropriate.
* Make recommendations to remediate negative movements in arrears performance, working with Customer Operations team to turn these into actionable strategies
* Produce impact analysis of proposals on operational capacity and business performance across different customer segments and types
* Produce daily/weekly/monthly reporting on the collections performance
Get in touch 0203 869 0889 or [email protected]