Partner Success Manager

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Partner Success Manager - 3-month Contract - Reading with travel

Partner Success Manager required to join an IT Services Corporation based in Reading on a 3-month contract.

Responsibilities:

* Manage and lead a specific set of partners to deliver technical and adoption activities to the client's joint customers

* Understand the partner eco-system within the organisation and help your partners leverage it for their success within the program

* Understand your partner's business values and goals and influence them to change their business process to be more effective in driving Office 365 deployment

* Develop, foster and maintain effective partner relationships maintaining customer & partner satisfaction

* Provide continual feedback for the FastTrack processes and entire deployment cycle

* Work closely with the Program team to continuously improve the partner program and processes

* Develop foster and maintain effective working relationships with engineering, marketing, Enterprise ServicesSupport and field sales and partner teams to deliver key business metrics

* Be recognized as an evangelist for Office 365 and partner ecosystem

* Establish a rhythm of business to stay engaged and informed about your partner's strategy, business priorities, investments and execution

* Accountable for results of metrics within a broad operational or segment scorecard

* This role may require occasional travel

Required Skills

* Cloud adoption competency.

* Competent communicator with the ability to deliver training, readiness and change information to different internal and external audiences

* Office 365 technical competency: Possess level 200 knowledge of Office 365 services

* Strong experience in working with people a cross functions and geographies team

* Inclusive and collaborative - driving teamwork and cross-team alignment

* Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through

* Project management and / or ITIL certifications

* Experience: 2+ years of Technical Consulting, Project Management, Support, or Microsoft Field experience and Team Coordination

* Fluent English is a must with an additional European language as a nice to have

If this role is of interest to you please submit your CV in the first instance.