IT Application Analyst


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

19th October 2018

Location

Banbury

Salary/Rate

£30000 - £35000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

IT Application Analyst

IT Systems Analyst / Application Support / SaaS / Permanent / Banbury / Oxfordshire

My market leading, global client is looking for a passionate and experienced IT Application Analyst to join their growing IT team at their head office in Banbury, Oxfordshire.

The key purpose of the role is to provide configuration design support for a SaaS application, providing solutions for BAU defects, small change process and project developments.

Key Responsibilities:

*Convert detailed requirements into Design Solutions; allowing for configuration of the application.

*Explain, guide, support business users to allow them to have the required understanding to support the requirement gathering process.

*Document configuration designs; and peer approve as required.

*Build and launch development models to allow development testing by business users - providing access, training, guidance and coaching to facilitate the comprehensive dev testing of the developments.

*Maintain control of non-production environments - including user access, configuration deployment, services and patch levels.

*Document configuration changes and support their use with other work streams (IT Operations, Assurance, Learning & Development and Architecture).

*Build, Control and Execute Application releases.

*Maintain a working relationship with the Application vendor; providing support on defects and development items.

*Own tracking of the calls for all development items raised with the Application vendor.

*Evaluate Application vendor changes for BAU items and development releases.

*Be the application subject matter expert; providing ad-hoc consultancy for senior stakeholders and management.

*Work closely with Architecture team to ensure development is as per TDA approval.

*Write and present design changes to BDA.

Key Skills and Experience required:

*A background in Application Support and knowledge of SaaS.

*A good understanding of the client journey coupled with understanding of the various business functions (New Business, Operations, Recoveries & Risk).

*An analytical approach is essential using both numerical and verbal data.

*Must be meticulous and thorough in relation to attention to detail - this is required for all of the key accountabilities detailed above.

*Must be able to communicate to all levels and have excellent relationship skills and thrive when working as part of a team, whilst having the ability to be self-motivated and able to work on own initiative.

*An inquisitive and enquiring nature is essential

This is an amazing opportunity to join an established company during an exciting period of change. The salary for this role is £30,000-£35,000 plus an excellent company benefits package including; company bonus, pension scheme, life assurance, free parking onsite, childcare vouchers, health insurance and many more.

Please apply ASAP to be considered.

IT Systems Analyst / Application Support / SaaS / Permanent / Banbury / Oxfordshire

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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