Systems Engineer II - End User

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Summary

About The Tesco Technology Infrastructure Team

The Infrastructure Engineering team design, develop, implement and operate all infrastructure used by Tesco Technology across our data centres, offices, stores and distribution centres. This encompasses multiple domains; private and public cloud, connectivity, end-user computing, CI/CD and monitoring toolkit. This includes both 3rd party and internally developed infrastructure applications and infrastructure that support the wider Tesco business.

As part of wider Infrastructure Team, Networks and Security Team design, develop, implement and operate all Network and Security infrastructure technologies that facilitate the both Infrastructure and the rest of Tesco Technology

Main Responsibilities

Key activities include:

· Designs, develops, implements and operates the ­large-scale, high-capacity and highly resilient infrastructure solutions that allow the rest of Infrastructure, Technology development teams and business colleagues to consume the End User Desktop Services.

· Setting the strategy, objectives and high-level plans for End User Computing across Tesco Group in order to best deliver requirements of Tesco Technology and thus the business.

· Defining and continually overseeing standards and simplification across the entire End User Computing estate.

· Driving innovation through transformation and Continual Service Improvement

· Evaluating partners, software and hardware and finding the right mix to deliver the Technology and ultimately, business strategy

· Designs, develops, implements and operates End User solutions in line with modern automation technologies where possible through self-service APIs. This solutions will allow End User Computing and rest of Infrastructure to be consumed in a controlled, auditable and repeatable manner, automatically handling failure seamlessly.

· Designing, delivering, implementing and operating new and re-usable infrastructure solutions to meet both technological, financial and business requirements.Collaborate with, and advise, development teams, to create appropriate infrastructure solutions to facilitate both their and ultimately the business requirements

Ideal Candidate

This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.

* Skills / Experience Required Experience designing and deploying system management solutions for large, complex global organisations

* Analytical and structured approach to design, process and advanced trouble-shooting

* Understand Tesco Technology and business strategies and convert into technology roadmaps and innovative solutions that best achieve these goals

* Ability to produce and maintain high quality HLD/LLD and Standards documentation

* Well organised self-starter who takes personal ownership and accountability at required levels of the work stream and project life cycles; willing to go the extra mile at every opportunity

* Builds and maintains positive relationships within and across teams

* Provides technical leadership within teams and mentoring for individuals

* Communicates effectively, able to deliver and present both written and verbal, designs, strategies and concepts clearly and affectively to Senior & Jnr staff alike

* Take ownership, to keep up-to-date and embrace the latest industry technologies and associated supplier solutions across key areas of End User Systems and Security Management.

Required Technology Skills (Applicant should possess a min 3 of below)

* Deep technical knowledge of Microsoft Windows and its deployment/management platforms, including build and configuration.

* Proven track record in deploying secure, business driven change within a large desktop enterprise estate, including the analysis of business impact from every green technologies.

* Experience of third level desktop support, including the extensive use of scripting in deployment and support.

* Understanding of performance metrics and performance optimisation within a desktop estate

* Previous experience of large scale deployment of Windows 10 in a corporate environment, including building and maintaining task sequences and packages.

* Good understanding of key desktop services including DNS, DHCP and Active Directory.

Desired Technical Skills

* MCSA/MCSE or equivalent

* Experience in the use of Splunk in a desktop environment

* Experience in the configuration and operation of SCOM

* Good technical mentoring skills across all levels of an engineering team

* Scripting knowledge including PowerShell

* Understanding of End Point Protection principles

* Deployment and management of an enterprise desktop patching process

* Experience of working with Vendors and consultancies to deliver outcome based engagements