Business Applications Systems Manager

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The Business Applications Systems Manager will lead a team of Application specialists. Support the development of new system capability, understand the application landscape and manage the applications through a lifecycle from inceptions to retirement including managing SLA, BCP and DR requirements.

Overview

* Build and maintain the application portfolio, Identify opportunities to transfer application support from the division to the wider group where it makes operational and business sense to do so

* Managing governance protocols and processes for the acquisition or creation of new applications, changes to existing applications and the removal of superseded or legacy applications.

* Application support and maintenance

* Create, maintain and monitor Service Level Agreements (SLAs) for the applications.

* Manage the Applications Specialist team to provide ongoing maintenance and support for the application portfolio and associated staffing levels

* Portfolio management

* Management of the applications portfolio, working to principles to minimise application sprawl and reduce costs and complexity

* Creation and management of processes to assess the portfolio and requests for changes

* Alignment of business goals and strategy to the applications portfolio and develop application roadmaps.

Key Skills

* Background of operating in Support Services / Outsourcing industries, ideally with an engineering, training or asset management focus.

* Managing application teams across a geographically dislocated operating environment

* Detailed systems and technical knowledge of applications within the Engineering, Training and Asset Management environment desirable. To include; Asset Management, Fleet Management, Learning Management and Customer Relationship Management Systems

* Experience in managing an application portfolio

* Detailed technical knowledge of ERP systems with experience of SAP implementation and exploitation

* Proven ability to fully understand the needs of the business and successfully develop an application portfolio to support these needs

* Experience of working within a large business change programme and the ability to champion change with end users

* Demonstrable experience in managing multiple stakeholders and prioritising activity accordingly

* Experience in the development of new capabilities, through design, build and test life cycles whilst phasing out legacy systems.

* Significant experience in presenting to clients at a senior management level

Benefits

* 25 days holiday + bank holidays

* Pension

* Life Assurance

* Share Scheme

* Flexible Benefits: Childcare vouchers, Health Care Cash Plan, Bike Scheme etc