Services Analyst - Manchester


Premium Job From BCT Resourcing

Recruiter

BCT Resourcing

Listed on

30th September 2018

Location

Manchester

Salary/Rate

£45000 - £45000

Type

Permanent

Start Date

2018-09-28

This job has now expired please search on the home page to find live IT Jobs.

Technical Services Analyst - Professional Services

Manchester

Up to £45,000 per annum

The company are a leader in their field and have been well renowned in the northwest. They have been providing numerous products to millions of customers and are currently embarking on an exciting period of change.

The purpose of this role is to provide 3rd line support to the IT infrastructure estate and ensure that the business continues to function when issues arise. The Successful candidate must have a broad range of skills ie. infrastructure & database experience. The successful candidate will also be responsible for diagnosing escalations from the IT service desk at an expert level.

Main Duties

* Service operations

* Build Upgrade & Maintain infrastructure systems on the server/desktop estates

* Responsible for the build, management and maintenance of HP hardware, VM ware, Hyper -V, Citrix and windows /linux OS, Package and deploy applications.

* Maintain Exchange 2010, Enterprise vault and office 365

* Provide 24/7 support as part of the data team

* Perform daily system checks

* Provide 24/7 on call support remotely as part of the data team

SKILL SET:

* Good solid experience managing IT services including the management of incidents & services improvement initiatives

* Experience providing 3rd line support for the following technologies: HP hardware, VM Ware, Hyper-V, Citrix, Windows/Linux OS, Active directory/DNS/SSO and Exchange 2010./

* Technical Qualifications in O365 and Azure.

* Experience in Vendor Management

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