Desktop Implementation Engineer - DV Cleared


Premium Job From LA International Computer Consultants Ltd

Recruiter

LA International Computer Consultants Ltd

Listed on

25th September 2018

Location

City Of London

Salary/Rate

£300 - £350

Type

Contract

Start Date

staggered start dates

This job has now expired please search on the home page to find live IT Jobs.

The Desktop Implementation team are looking for highly motivated DV Cleared engineer who are looking to develop their technical skills with hands on training in the world of Desktop Implementation and Support. Start dates can be staggered between now and August 2019 so if you're in contract at the moment we would still like to hear from you

As an Engineer, you will have the opportunity to travel and support a number of different sites including operational based locations. You will learn about all elements of the clients infrastructure as well as new and existing hardware.

The post holder must be technically capable but just as important is their ability to deliver a first class service to our customers. A self-starter who is proactive, approachable and a team player are key ingredients to being successful in the post.

Key Responsibilities

*Respond to and receive IT incidents and service requests in order to maintain and exceed current SLA targets. These will include hardware break/fix activities and equipment installations.

*Proficiently troubleshoot a variety of different I.T systems and peripherals.

*Maintain accurate records of work on SCCD for use in the service desk knowledge base.

*Assist and lead changes in line with requests made by the customers through the change process.

*Be able to build a good customer relationship with end user's whilst delivering excellent customer service.

*Regularly communicate with users and teams; to ensure they are up to date and informed.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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