Hardware / Peripherals / UAD Support
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Hardware / Peripherals / UAD Support
A Hardware / Peripherals / UAD Support Engineer(Laptops/Desktop/iPhone/Android/Windows Mobiles) is urgently required to work in contract with a major organisation in Leicester. This is initially for 8 weeks, however, extensions are possible.
Responsibilities:
* Booking in and out of stock & deliveries using a local spread sheet and updating CMDB
* Responsibility for regular weekly stock checks ensuring all items are accounted for
* Completing all paperwork with accuracy and detail
* Ensure ETA for delivery of goods are updated on the customer tickets
* Correct allocation of stock for customer requests through Service Now, ensuring all updates are provided, including ETA
* Organise the return of faulty BAU equipment to the manufacturers and accurately capturing all reference numbers from manufacturer to and couriers. Including capturing the asset ID and serial number.
* Be able to build, configure and prepare the following devices, Laptop, Desktop, ICA, Panasonic CF19, Getac V110 G2 & G3, Motion CFT003 & CFT004, iPhones, Windows Mobiles and Android
* Ensuring customer equipment is delivered to the agreed appointments and a wet signature taken as proof, to be filed locally
* Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet
* Periodically reviewing Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements
* If you are a Manager of staff, you must ensure -
?- your team are aware of their security responsibilities & know how to access Group Security Policies hosted on the Intranet;
?- the principles listed with the Group Security Policy Statement document are embedded within the operations of your team
Knowledge, Skills, Experience:
*Having a working knowledge of warehouse environment
*Basic level use of Microsoft word, excel, and outlook applications
*Understanding and ability to configuring equipment for customers
*Base level of understanding with iPhone, Windows and Android mobiles
*Good level of numeracy
*Product Knowledge
*Stores awareness
*Stock control
*Team player
*Co-operative/flexible
*Attention to detail
*Service Now - Desirable
APPLY NOW to avoid disappointment
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.