Senior Business Analysts (Fixed Term to 31 March 2020)

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About Us

Warwickshire County Council is intent on Doing Things Better. We’re on an exciting journey towards developing a new and different approach to the way we do things to get the best out of the resources we’ve got.

Our team of Programme Managers, Business Analysts, and Project Managers support services across the Council to do more and better for less by reflecting on current performance, planning for the future, introducing innovation and driving efficiencies.

About The Role

We are looking for two experienced Business Analysts to help us improve and change our ways of working. As part of our Business Redesign and Collaboration Team the post holders will focus on working with customers, frontline staff and stakeholders to redesign a wide range of services to achieve improved user and staff experiences and outcomes.

As a Senior Business Analyst you will have a varied role with responsibility for undertaking analysis assignments as an individual or as a member of a team. This will include providing customer insight and process redesign expertise, running workshops and applying service improvement tools and techniques to support the change agenda across the Council.

Key Skills and Experience Required

You will have significant experience of designing services using customer insight and engagement and be able to think creatively, provide inventive solutions to problems and confidently take those solutions forward for success.

Knowledgeable across a range of process improvement methodologies (e.g. Lean systems thinking, customer journey mapping etc.), you will have significant experience of business process improvement and application of tools and techniques to map, review and streamline processes.

A track record in managing relationships with stakeholders at all levels through effective engagement and communication is essential, whilst experience of working in an Agile environment would be advantageous.

Please note if we receive a high volume of applicants this vacancy may close prior to the advertised end date.

To apply for this vacancy please click on the apply button.

Please note this vacancy is part on an ongoing campaign but may be closed if we receive a high volume of applications.