User Researcher (Government Experience Essential)

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User Researcher, User Experience Researcher, User Research, Government, Public Sector, NHS, Healthcare, Prototypes, Prototyping, Discovery, Alpha Product Specification, GDS, Government Digital Service Standard, Stakeholder Presentations, Presenting, Presentation, Digital

User Researcher (Government Experience Essential), Remote (London/Leeds), Public Sector (Outside IR35), 6 Months,

Support the delivery of the Discovery phase of a digital product to enable students, trainees and those undertaking continuing professional development to undertake purposeful observation of leadership behaviours in the workplace, reflect on their own leadership behaviours and familiarise themselves with the Healthcare Leadership Model.

A programme of work is underway to increase the prominence and content of leadership development in the curricula of healthcare professionals. Stakeholder meetings and consensus guidance have identified that tools to identify, label, and reflect on, observed and enacted leadership behaviours in the clinical workplace are a useful adjunct to more formal education and training.

You will work with a small working group- including senior members of the digital team, the head of research and evaluation, the lead for the Healthcare Leadership Model and the Dean of Education and Leadership Development. Working group members can provide access to a range of subject matter experts, learners and other stakeholders from across the service. You will report to the Dean of Education and Leadership Development

The role

* Generate research questions that need answering to move us towards Alpha.

* Articulate product hypotheses, based on gathered subject matter expert insights, that will support the research.

* Define and / or develop paper or digital prototypes for research.

* Conduct user research sessions and report on and socialise findings.

* Iterate the above as required to arrive at an MVP Alpha product specification

* Participate in conference calls with the working group as they are convened. These are anticipated to be every 4-6 weeks.

* Give frequent work updates to the Dean of Education and Leadership Development via the Clinical Leadership Programme Manager.

* Use appropriate venues that are already available at no cost to carry out the work.

Location

No base is specified but the specialist(s) will need to work as needed with;

* Stakeholder groups, location to be determined but may be virtual

* Working group based in Leeds/London

* Users, at the most appropriate location to conduct research

* The Digital team based in Leeds

Key Skills/Experience

* Have experience and expertise in designing and conducting inclusive GDS aligned research discovery.

* Have experience and expertise in designing prototypes for research

* Have experience and expertise in writing Alpha phase specifications

* Have experience in presenting research to stakeholders on behalf of the user groups represented