Business Analyst (CRM Exp)

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Business Analyst - Contract - London - 6 months (initially) - CRM experience.

My client is looking for an experienced Business Analyst with strong experience working with MS Dynamics, ideally in an Agile (Scrum) team. They need someone with a high level of experience as they will be coming into the team who are very near to a major CRM delivery milestone. It is a Dynamics CRM product, so they need someone with MS Dynamics experience. They must have at least 5 years solid BA experience, strong communication and strong stakeholder management experience. Any experience of working in an Agile environment is also highly advantageous.

Skills/Experience required:

Excellent communication skills; proven record of preparing and delivering persuasive, high quality, written and verbal reports and presentations and the ability to effectively work closely alongside front line teams, Back Office and senior management.

Capability to produce high quality documentation and specifications.

Proven experience in eliciting, documenting and prioritising business requirements.

Experience in analysing data to draw business-relevant conclusions and in data visualisation techniques and tools.

Experience in business as usual change management processes.

Experience in preparing training materials and delivering end user training would be beneficial.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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