Consultant Solutions Analyst

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About the Facility

International renowned HCA Healthcare UK, London’s largest private healthcare providers is actively recruiting for a Consultant Solutions Analyst to be based in our Central London offices in London Bridge.

HCA Healthcare UK is London’s largest private hospital group, and operates 6 world-class hospitals across the capital, including The Harley Street Clinic, The Lister Hospital, London Bridge Hospital, The Portland Hospital, The Princess Grace Hospital and The Wellington Hospital. We also run HCA Laboratories and are growing via our expanding joint ventures divisions, including partnering with the NHS.

Our primary purpose is to provide exceptional care delivered with compassion and kindness, using state-of-the-art technology operated by expert, dedicated teams.

Job Description

The Consultant Solutions Analyst is an integral role for HCA IT&S. Using a balanced combination of customer service, project management, sales, leadership, training, and technology skills, this role serves as the primary training and support resource for consultants on IT&S applications across HCA UK.

This is a full time and permanent opportunity offering a competitive salary package dependent upon candidate experience. Along with a competitive salary, the incumbent will also receive 25 days holiday, private healthcare and our company flexible benefits scheme.

Duties & Responsibilities

Assists in implementation and support of systems and technologies deployed to consultants and medical secretary support.

Active participation in projects that affect consultant referrals.

Installs and supports IT&S software per HCA and UK Division IT&S standards and guidelines, focusing on products HCA provides to support the physician community. Proactively rounds in the facility and consultant practices to ensure support needs are identified and addressed

Provides technology support to facility-based and referring physicians.

Collects, validates, and appropriately routes documentation to support system access, confidentiality, information protection and security compliance.

Assures providers and staff have access to appropriate patient data. Responsible for planning, developing, tracking and delivery of training for providers, hospital business partners, and physician office staff on new and current applications and workflows.

Develop, maintain and customize educational material for new HCA IT&S solutions and application enhancements to reflect facility or physician-specific needs.

Skills and Experience

Previous experience within a similar role ideally from within the clinical setting having used similar products.

Experience in an environment in the healthcare industry to physician support.

Prior experience supporting clinical applications with physicians.

Experience in working in and managing a changing environment.

Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and writing.

Degree in Information Systems or a related field.

About the Individual

At HCA UK we recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of the HCA UK family. As someone looking to join our family, you will demonstrate these key values.

You will also actively participate as a member of a team to move the team towards completion of tasks, goals, and objectives; demonstrate leadership and influence others to be the best they can be and inspire our colleagues and patients; and deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.

If you wish to find out more about this opportunity, please apply for this role and a member of the team will be in contact shortly.