Service Desk Analyst
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Spring Technology currently has an exciting new opportunity. I'm currently recruiting for an IT Service Desk Analyst to join a well recognised organisation in Leeds, West Yorkshire on an initial 6 month contract with a strong chance of extension.
The Role:
As a Service Desk Analyst you will sit within the IT department taking all first line calls and emails, also dealing with password resets, IT change requests. As a Service Desk Analyst it is expected that the chosen candidates for this role are 100% customer focused and driven to achieve outstanding customer satisfaction.
Our client is looking for candidates who have a solid background in IT support more so at 1st line level, also someone who is willing to be very flexible and will provide very hands on approach to the various tasks that this role requires.
Essential Skills:
*Previous experience within an IT 1st Line role
*Experience using Windows and other basic Microsoft software's
*Ability to deal with Change Requests
*Active Directory Experience
*Exceptional communication skills
*Customer focused
If you are interested in this role and you think you have the right experience then please respond to this advert with your latest CV or directly to me at [email protected]
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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