IT Helpdesk Engineer - 1st / 2nd Line

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IT Helpdesk Engineer - £25k - £35k + Benefits Package

Property

London City

Our client a highly reputable organisation with a historic presence in the property management sector, is seeking an experienced Helpdesk Engineer. Joining a small established service delivery team, based in Central London.

Skills / Environment

1st / 2nd Line Support

Helpdesk experience

Administrative support of Active Directory and Office 365 (e.g. account creation, password resets, security groups)

Building and supporting laptops. Supporting printers and photocopiers

Providing support to home workers remotely

Compiling reports, data tracking

Maintenance of IT hardware asset lists

Responsible for the upkeep of the consumables

Assisting with infrastructure projects and application rollout's

Contributing to best practice for the business

Role Overview

The candidate must have experience in IT systems support and be expected to take a hands-on approach to both BAU support and project related activities. Excellent communication and (internal) customer facing skills are key, while also being flexible and open to help implement new ways of working.

Salary: £25k - £35k

Benefits: Competitive salary, Group Personal Pension Plan - 12.5% employer contribution, 23 days holiday plus bank holidays, Private health care (BUPA) and life insurance, Cycle to work scheme

This role may suit candidates, who hold the following job titles: Helpdesk Support, Helpdesk Engineer, First Line, Second Line, Support Engineer, IT Support Engineer

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.